Shipping policy
Shipping Policy – Mona’s Intimate Care
Processing Time
All orders are lovingly packed and shipped within 1–3 business days after payment is confirmed. During high-volume periods or new product launches, processing may take an additional day or two — but we’ll always keep you updated.
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Shipping Options
We currently ship within the United States using trusted carriers (USPS & UPS).
Standard Shipping:
3–5 business days — $4.99
Express Shipping:
1–2 business days — $9.99
Free Shipping:
On all orders over $50 (after discounts, before taxes)
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Delivery Times
Delivery times begin once your package is shipped, not when the order is placed. You’ll receive a tracking number by email once your order is on the way.
Please note that shipping delays may occur due to carrier volume, holidays, or weather conditions beyond our control.
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Wrong Address or Lost Packages
Be sure to double-check your shipping address before checkout. Mona’s Intimate Care is not responsible for packages delivered to incorrect addresses or lost by the carrier. If there’s an issue, contact us right away at care@monasintimatecarel.com and we’ll do our best to help.
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International Shipping
We currently ship only within the U.S., but international delivery options will be available soon. Stay tuned!
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Contact Us
For any shipping questions or concerns, email us anytime:
care@monasintimatecarel.com
We’re happy to help and want to make sure your order reaches you safely.
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Mona's Intimate Care-Feel Fresh. Feel Confident