Terms of service

Terms of Service – Mona’s Intimate Care

Effective Date: November 2025

Welcome to Mona’s Intimate Care!
By visiting our website and/or purchasing something from us, you agree to the following terms and conditions (“Terms of Service,” “Terms”). Please read them carefully before using our site.

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General Conditions,

By using this website, you confirm that you are at least the age of majority in your state or province of residence.
You agree not to use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.
We reserve the right to refuse service to anyone for any reason at any time.

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Products and Services,

Our products are created to promote personal hygiene, freshness, and confidence.
We make every effort to display product colors, packaging, and descriptions as accurately as possible, but we cannot guarantee that your device’s display will show colors perfectly.
We reserve the right to limit or discontinue products at any time.

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Orders and Payments,

All orders placed through our website are subject to acceptance and availability.
Prices are subject to change without notice.
We accept major credit and debit cards, Shop Pay, PayPal, and other secure payment methods supported by Shopify.
By submitting your order, you authorize us to charge your payment method for the total amount displayed at checkout.

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Shipping and Delivery,

Processing times are typically 1–3 business days.
Shipping times vary by carrier and location. Mona’s Intimate Care is not responsible for delays caused by shipping carriers or incorrect address entries.
Please review our Shipping Policy for full details.

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Returns and Refunds,

For hygiene and safety reasons, all sales are final once shipped.
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at care@monasintimatecare.com, and we’ll gladly assist with a replacement or solution.

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Personal Information,

Your submission of personal information through the store is governed by our Privacy Policy.
We value your privacy and protect your data through Shopify’s secure encryption and privacy standards.

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Intellectual Property,

All content, including logos, product designs, images, and written material, is the property of Mona’s Intimate Care and may not be copied, distributed, or reproduced without prior written permission.

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Changes to These Terms,

We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on this page. Continued use of the site means you accept those changes.

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Contact Information,

Questions about the Terms of Service can be sent to:
 care@monasintimatecare.com

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 Mona’s Intimate Care – Feel Fresh. Feel Confident.